Australia’s best performing Hino dealers have been recognised for their role in the brand’s strong local and international performance in 2014 at the annual Hino Dealer of the Year Awards.
The awards ceremony was held at the Four Seasons Hotel in Sydney and incorporated celebrations for the 50th anniversary of the sale of Hino buses and trucks in Australia.
The Metropolitan Dealer of the Year award went to CMI Adelaide, while Newcastle Hino took out the Regional Dealer of the Year award.
Both dealerships gained their respective Dealer of the Year awards for the second year running.
Chris Morrison of CMI Adelaide said he was pleasantly surprised when they won the award last year and was very happy to win again in the face of strong competition from other Hino dealers.
“It shows that when you do the little things right, the big things happen naturally,” Mr Morrison said.
“It comes from the culture of our business: we treat our customers the way we’d like to be treated, and we were consistent across all areas of the business.”
A statement from Newcastle Hino said the dealership was proud to be recognised for the second consecutive year as Regional Dealer of the Year.
“This prestigious award is fitting recognition of the hard work of the entire dealership team and reflects the quality and success of the Hino product and the support received from Hino Australia.
“Newcastle Hino is committed to continual improvement in every aspect of its business,” the statement said.
Visiting from Japan, Hino Motor Sales Asia and Oceania sales and Marketing Officer Takeo Saito took the opportunity to emphasise Hino Australia’s global importance for the brand.
“Global sales of Hino trucks increased in 2014, reaching a total of over 168,000 units,” Mr Saito said.
“Australia has played an important role in achieving this, and it ranks eighth in the more than 80 countries where the brand is sold.”
2014 Hino dealer of the year major award recipients
METROPOLITAN DEALER OF THE YEAR: CMI Hino Adelaide
REGIONAL DEALER OF THE YEAR: Newcastle Hino
METROPOLITAN NUMBER ONE SALES VOLUME: Adtrans Hino
REGIONAL NUMBER ONE SALES VOLUME: Newcastle Hino
SALES EXCELLENCE (METRO): GOLD - Adtrans Hino, SILVER - CMI Hino Adelaide, BRONZE - CMI Hino Melbourne
SALES EXCELLENCE (REGIONAL): GOLD - Illawarra Hino, SILVER - Tait Hino, BRONZE - Mavin Hino
PARTS EXCELLENCE (METRO): GOLD – WA Hino, SILVER - CMI Hino Adelaide, BRONZE - Sci-Fleet Hino Nerang
PARTS EXCELLENCE (REGIONAL): GOLD – West Orange Motors, SILVER - Newcastle Hino, BRONZE – FRM Hino
SERVICE EXCELLENCE (METRO): GOLD – CMI Hino Adelaide, SILVER - Sci-Fleet Hino Nerang, BRONZE – WA Hino
SERVICE EXCELLENCE (REGIONAL): GOLD – Vanderfield Hino Toowoomba, SILVER – Newcastle Hino, BRONZE – FRM Hino
Hino Financial Services Award – WA Hino